Coming 2026 · From Innovative Group

The agency, in product form.

Your agency is a multi-million dollar growth function running on email threads, weekly status calls, and dashboards your team checks twice a month. The work happens between the touchpoints. The visibility doesn't follow. Next Best Action closes that gap. Status, Ask, Approve. Three screens. One job each.

Two sides of the same relationship

Pick the door that fits where you sit.

In pilot

Running with SprintRay (DentalOS) and four agencies on real client accounts.

How it works

Status. Ask. Approve.

01

Status

What's happening, refreshed live. A list of every engagement we're running for you. What's in flight, what shipped this week, what's waiting on you. The "send me an update" email goes to zero.

02

Ask

Question your data. Question your strategy. Type or speak. The agent runs against HubSpot, Salesforce, GA4, your warehouse, plus our playbook layer. Every claim cites its source. The strategist reviews high-stakes answers before they hit you.

03

Approve

One tap. Accept or decline. Each card shows what we recommend, what it costs, what we expect to come back. Decline routes a comment. Accept routes the work. The CFO sees every approved card on the audit trail.

How it works in detail →
Why mid-market marketers are listening

64%

of CMOs say their #1 challenge is demonstrating financial impact. 39% plan to cut agency budgets, with "eliminating unproductive agency relationships" as the top tactic. Next Best Action ships a CFO View toggle on day one.

Sources: CMO Survey 2025 · Gartner 2025 CMO Spend Survey
Why now

Agencies have always been a black box.

A weekly deck used to do the job. Nothing moved fast enough to need more. The contract said quarterly business review, the calendar said Tuesday afternoon, and that was the relationship.

Everything moves faster now. The same compression reshaping every category of work is reshaping what an agency relationship feels like. The agencies that build in the open, and let the client see the work in motion, are the ones still standing in two years.

Next Best Action is what that looks like in product form. The agency runs in the background. The product is the surface. The work shows up in your week the way it should have always shown up. The renewal becomes obvious.

What we're not

Portals are file-shares with login boxes.

Existing client portals answer questions of the agency's workspace. Notion, ClickUp, Slack, Productive: every internal-team copilot built since 2023 serves the agency owner. Next Best Action answers questions of your business. Same shape, opposite seat.

See the side-by-side →
Get on the calendar

Twenty minutes.

We'll walk through the live demo. Show you the SprintRay pilot. Answer the procurement questions. If we're not the right fit, we'll tell you that, too.